Staff Analyst, Health

Salary Range: $6,806.73-$9,820.80 monthly

SUMMARY

Community Programs (CP) within the Los Angeles County Department of Health Services is seeking a Staff Analyst (Program Manager) to join the ODR Housing Team and provide programmatic oversight for the Interim Housing and Recuperative Care Centers located on the campuses of DHS hospitals and clinics.

The ODR Housing program provides interim and permanent supportive housing for individuals experiencing homelessness, living with serious mental health disorders, and diverted into services after incarceration in the Los Angeles County Jail.

The Staff Analyst will oversee contracted Interim Housing and Recuperative Care Center providers by ensuring compliance with their Statement of Work (SOW) and program requirements, monitoring data quality, facilitating case conferences, leading provider trainings, conducting contract monitoring activities, and supporting participant transitions from interim housing into permanent housing opportunities.

The Staff Analyst will also support other special projects as assigned.

This position collaborates closely with DHS hospitals, community-based organizations, and ODR clinical staff.

The Staff Analyst reports to the Senior Staff Analyst.

ODR currently operates under a hybrid work model with a combination of office, field, and remote workdays; this schedule is subject to change at the discretion of DHS.

ESSENTIAL FUNCTIONS


* Conducts monthly facility visits to Interim Housing (IH) and Recuperative Care Centers (RCC) to ensure compliance with the Statement of Work (SOW), including site conditions, cleanliness, pest control, nutritious meals, client group sign-ins, and overall operational standards.


* Provides support, coaching, and technical assistance to IH and RCC providers related to programmatic procedures, care coordination, and client service delivery.


* Conducts bi-weekly consultation meetings with providers to review operations, discuss challenges, reinforce SOW requirements, and recommend improvements.


* Monitors provider performance on key indicators, ensures quality data collection, and offers recommendations for unmet client needs, triaging clinical issues to ODR team members as needed.


* Addresses client grievances, supports client satisfaction surveys, and promotes high standards of care and client experience across all sites.


* Performs contract monitoring activities, including bi-annual risk assessments, annual administrative reviews, and ongoing programmatic monitoring, ensuring adherence to SOW expectations.


* Assists with processing ODR referrals, program applications, and submissions through the CHAMP database, including verifying client insurance for CalAIM Community Support


* Collects, analyzes, and reports program data to support continuous quality improvement, program evaluation, and leadership decision-making.


* Collaborates with internal DHS and ODR staff, hospitals, and external stakeholders t...