Director, Business Development, Marketing & Enrollment

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As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital.

Together, we’re advancing medicine and delivering the best care experience for our patients and community!

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Time Type:
Full time

Department:
PACE Administration

All Locations:
300 Ocean Avenue – Revere

Position Summary:
The Director of Business Development, Marketing & Enrollment serves as the strategic and operational leader responsible for driving the growth of the Neighborhood PACE program participants through coordinated business development, marketing, and enrollment efforts.

This role integrates outreach strategy, market intelligence, referral relationship cultivation, brand awareness, and enrollment management into one cohesive function that ensures the program meets and exceeds set monthly participant enrollee goals.

The Director oversees all aspects of referral generation, marketing campaigns, and participant conversion, ensuring alignment with organizational priorities, regulatory requirements, and the broader mission of expanding access to comprehensive, community-based care for older adults.

By leading high-performing teams across business development, marketing, and enrollment, the Director ensures a seamless experience from initial interest through participant onboarding while ensuring maximization of efficiency, compliance, and participant experience satisfaction.


* Collaborate with executive leaders to develop and is charged with executing a comprehensive annual and quarterly Business Development and Marketing Plan aligned with NH PACE growth objectives and the broader NH strategy.


* Integrate business development, marketing, and enrollment strategies into a single coordinated roadmap effort that reflects market trends, pipeline analytics, and regulatory requirements and implications.


* Lead cross-departmental collaboration with clinical, operational, and health plan leadership to ensure alignment on PACE participant growth goals and ongoing engagement strategies.


* Serve as the primary liaison for all internal and external referral partnerships and outreach initiatives.


* Use data-driven insights to identify emerging opportunities, evaluate performance, and guide territory and referral strat...