Product Delivery Manager, Branch Expansion

Shape the future of product delivery while crafting solutions that enhance and optimize customer experiences.

Lead end-to-end processes, manage dependencies, and liaise with stakeholders as part of a team at the forefront of innovation.

As a Product Delivery Manager in Consumer Banking Branch Expansion, you work to enhance and optimize the way products are delivered to customers.

As a key member of the team, you create solutions and efficiencies that enable successful implementations in an expedient and organized way.

Job responsibilities



* Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination


* Leads the completion of change management activities across functional partners and ensures adherence to the firm's risk, controls, compliance, and regulatory requirements


* Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners


* Works in tandem with the Area Product Owner to defines and communicate product vision, strategy, and delivery roadmap aligned with the business strategy and goals


* Partners with internal line of business (LOB) to capture data-driven technical and non-technical customer requirements, and communicate them concretely to the engineering teams in terms of customer-based outcomes


* Develop and manage detailed project plans, including sequencing of work, implementation planning, and ownership of tasks.


* Proactively identifies, manages, and resolves issues, including dependencies within and outside the product area, and lead completion of change management activities across functional partners


* Partners with Data and Analytics, Retail Real Estate and other associated functions to ensure the product under development meets standards

Required qualifications, capabilities, and skills



* 5+ years of experience or equivalent expertise in product delivery or a relevant domain area


* Demonstrated ability to execute operational management and change readiness activities


* Strong understanding of delivery and a proven track record of implementing continuous improvement processes


* Experience in product or platform-wide release management, in addition to deployment processes and strategies


* Excellent numerical, analytical, and problem-solving skills


* Strong understanding and ability to work within Agile methodologies, including working knowledge of the following tools: Jira, Confluence and Tableau


* Experience working with multi-level management and complex organizations


* Strong presentation and oral communication skills with the ability to articulate complex/technical concepts into simple yet effective communication to ma...