Associate Social Media Manager

Associate Social Media Manager

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

The KCNA Social Media team is seeking a highly organized and execution-focused Associate Social Media Manager to join our team.

This role is ideal for someone who excels at translating strategy into action, thrives on managing multiple moving parts simultaneously, and takes pride in ensuring every detail is executed to perfection.

You'll be responsible for leading daily team operations, managing content calendars and workflows, coordinating with external creators and partners, and serving as the operational backbone that brings the team's strategic vision to life.

Reporting to the Senior Social Media Manager, you'll work closely with the social media team to execute campaigns, optimize performance, and ensure consistent brand excellence across all platforms.

Your work will directly impact the smooth execution of social initiatives, transforming strategic plans into engaging consumer experiences.

The Associate Social Media Manager will bring to life the KCNA social media approach through operational excellence and tactical execution.

You'll collaborate with the Senior Social Media Manager, social media analysts, content creators, and cross-functional partners to ensure seamless campaign delivery, maintain team efficiency, and coordinate external partnerships that amplify brand reach and engagement.

In this role, you will:


* Lead daily social media team operations, including content calendar management, workflow coordination, and task prioritization to ensure on-time delivery across all platforms


* Facilitate daily stand-up meetings and team coordination sessions, tracking deliverables, identifying blockers, and maintaining project timelines


* Execute approved social media strategies and campaigns in partnership with the Senior Social Media Manager, ensuring alignment with brand guidelines and campaign objectives


* Coordinate content production workflows with Social Content Creators and Social Content Editors, managing asset requests, approvals, and publishing schedules


* Work closely with Social Media Analysts to understand performance metrics, identify optimization opportunities, and implement tactical improvements to content and engagement strategies


* Support the Senior Social Media Manager in campaign planning and execution, including content brief development, platform coordination, and performance tracking


* Maintain social media content calendars across multiple platforms, ensuring ...