General Manager

About Us

Designed for a comfortable, seamless travel experience, Hyatt Place Boston / Braintree provides you with lifestyle conveniences to help you feel right at home.

Located in the heart of the South Shore, 15 miles from Downtown Boston and easy access to Cape Cod, our Braintree hotel is central to attractions in Boston and Greater New England.

We are steps from a variety of fine restaurants and the regions premier shopping destination South Shore Plaza.

Nearby are hometown favorites like Gillette Stadium home of the New England Patriots, the New England Aquarium or catch a game at Fenway Park.

What makes working with us great? We celebrate our associates' success monthly with Town Hall meetings and incentives for individual performance, we create excellent opportunities and support career advancement, and we share in World of Hyatt Associate Benefits which include discounted room nights at any Hyatt branded hotel or resort worldwide! We provide industry leading flexible time off, 401(K) benefits, and health plans.

Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more.

Come join our friendly, professional, and supportive team, today!

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Lead, supervise, and direct the operations and financial activities of the hotel.

Safeguard the asset.

Help create and implement the culture of HEI Hotels and Resorts on the property level for the associates and guests.

Essential Duties and Responsibilities


* Create and maintain a customer-driven hotel with a customer-keeping vision that inspires the hotel associates to do their best.

Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service.


* Tour and visually inspect property on a daily basis.

Monitor property condition, cleanliness, cost control, and quality of product and service throughout hotel.


* Travel to attend corporate meetings, sales trips and serve on committees such as Research, Development and Standards committee.


* Aid Human Resources with associate issues following HEI Hotel and Resorts' policies.

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.

Develop and delegate improvement plans for operation and review performance of management team.


* Participate in community affairs and ...