Lead Business Analyst

Description & Requirements

At Maximus, we lead with purpose-helping government agencies deliver programs that improve lives.

We are seeking a Lead Business Analyst to provide strategic leadership in managing requirements, guiding project teams, and ensuring operational excellence.

In this role, you will serve as a trusted advisor to clients and internal stakeholders, driving solutions that meet complex business needs and exceed expectations.



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*This is a fully remote position.

Requires 5% travel.

100% mileage reimbursed at federal rate

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Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Unlimited Time Off Package - Enjoy UTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Develop and maintain effective processes for managing requirements, developing business processes, and providing production support to the operation.

- Lead and implement the design, analysis, interpretation and evaluation of a variety of reports, internal/external resource documents and surveys.

- Lead and own activities related to Business Requirement Documents process.

- Analyze existing systems, programs, policies, and organizational processes and recommend enhancements and improved solutions.

- Design and implement process improvements that enhance customer service and optimize business operational efficiency and quality.

- Conduct statistical analyses and evaluates a wide variety of information to assess operational difficulties and develop solutions to complex problems, including escalated issues Independently develop and implement modeling and evaluation processes to determine the effectiveness of current operational activities.

- Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation.

- Serve as a liaison between business ops and system team for the planning, implementation and maintenance of programs and contractual changes.

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