Parts Manager

Overview

Responsible for overall parts department operations, revenue growth and profitability

Salary Range:

$90,000 - $115,000 annually

Responsibilities



* Manage all parts department functions including sales, AR, inventory control, shipping, receiving, cycle counting, and recordkeeping.


* Review P&L statements, monitor progress towards budgeted revenue and gross profit objectives, implement cost controls as necessary.


* Visit local customers to build relationships and generate additional business.


* Develop promotional material, sales brochures and/or monthly specials to increase parts revenue.


* Assess departmental performance regarding quality of internal/external customer satisfaction.

Follow up on escalated customer service concerns or complaints and ensure satisfactory resolution.


* Ensure our service technicians have required parts readily available when needed.


* Maintain a clean and safe work environment.

Ensure proper safety training and standards are in place, and that safety policies and procedures are followed.


* Identify, address, and implement employee development and training opportunities.


* Conduct annual Performance Reviews to evaluate parts personnel performance.

Qualifications



* Excellent communication, interpersonal, and organizational skills.


* Strong work ethic with the ability to work in a fast-paced, results-driven environment.


* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.


* Possess strong leadership skills, can manage a team by clearly setting expectations, and inspire individuals to achieve their objectives.


* Ability to find a solution for or to deal proactively with work-related problems.


* Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.

Education/Experience:



* High School Diploma or GED required; associate degree or relevant college coursework preferred.


* Minimum of 3 years of hands-on experience in the heavy-duty parts industry required


* Prior leadership or supervisory experience in a dealership, fleet, or service environment is highly desirable.


* Strong understanding of HD diesel engines, transmissions and driveline components is a plus.

Computer Skills:

Basic computer navigation skills required.

Experience with Adobe and Microsoft Office applications (Word, Excel, Outlook).

Experience with Oracle highly desirable.

Work Environment:

Retail Parts department environment.

Parts storage area may not have air conditioning.

Competitive pay, a flexible work environment, and a well-built benefits program can be the foundation of your financial plan.

From health insurance and retirement to paid time off, our wide range of benefits help you enjoy a balanced lifestyle and a promising future.

We provide:



* 401(k) savings plan


* Tuition reimbursement


* Holidays


* Vacation


* Employee-assist...