Litigation Support Specialist

Position Summary

Litigation Support Specialist provides advanced data support to projects related to confidential client information in claims litigation in accordance with company policy, regulatory requirements, and client needs.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Key Duties and Responsibilities


* Maintains historical and current knowledge of processes, determinations, and outcomes for assigned client.


* Maintains working knowledge of prior and current systems of assigned client.

Understands and able to work in and pull data from multiple platforms.


* Conducts audits and research to provide historical information on processes, determinations, and outcomes for assigned client.


* Provides progress updates at case team meetings to report on the progress of assigned tasks.


* Acts as technical resource to Litigation Support team on historical systems and platforms.

Recognizes and resolves technical issues and assists in determining appropriate measures needed to extract required data.


* Partners with information technology and other departments to support project team requirements for services such as SFTP transfer, File Edge Transfer, and encryption as well as automation and platform access coordination.


* Performs other related duties as assigned.

Minimum Qualifications


* High school diploma or GED.


* One years of experience working with the Special Projects Team as Litigation Support.


* Two years of proven experience working with advanced functions in Excel such as creating pivot tables, charts, formulas, and macros, and managing large datasets.


* Demonstrated proficiency of plan guidelines and claims adjudication process.


* Proficiency with MS Office tools and applications.

Preferred Qualifications


* College degree in Mathematics, Statistics or similar discipline.


* Two years of experience working on the Special Projects Team as Litigation Support.


* Certifications in SQL, R, VBA, or Python.



*Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee of this job.

Duties, responsibilities and activities may change at any time with or without notice

Please note that in compliance with certain state law, we are displaying salary.

This rate is intended for hires into this location.

Compensation: $24.52

Zenith American Solutions

Real People.

Real Solutions.

National Reach.

Local Expertise.

We are currently looking for a dedicated, energetic employee with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide.

T...