Head of Intermodal Development, USA

Job Title: Head of Intermodal Development, USA

Job Location: NYC, CHI, ATL, HOU, MIA, LAX (other locations can be evaluated)

Working Hours: 40

Employment Type: Full-Time

Travel Required: up to 50%, car and air travel as needed

Lead growth initiatives across the U.S.

that are focused on container drayage and related intermodal services.

This role is focused on driving profitable revenue growth through strategic customer acquisition and expansion.

You will be the subject matter expert for intermodal services, collaborating closely with sales, operations, and external partners to deliver tailored solutions that meet customer needs and align with our strategic goals.

Working closely with the sales team, account managers, vertical heads, and cross-collaborating with other DHL business units, you will help qualify, develop and close new drayage opportunities.  This is not a commission-based sales role as this role provides guidance to sales resources, helps drive home new business, and helps develop the strategic direction of the product.   

Key Responsibilities:

Develop and execute a regional business plan focused on container drayage growth, pricing strategy, and service differentiation.

Leads strategic growth initiatives across all ocean products within the appointed trade(s), shaping the country growth plan in collaboration with local ocean and sales leadership to ensure alignment with regional and global priorities

Defines commercial focus areas for local sales teams, including target customer characteristics, industry segments, and commodities.

Personally engages in high-impact customer opportunities and supports strategic deal closure

Guides the development of country-level growth plans and go-to-market strategies from a trade perspective, ensuring they reflect differentiated value propositions and are supported by data-driven customer targeting

Owns and governs the annual trade development program, including strategic sales campaigns, prioritization of must-win RFQs, investment proposals, and performance tracking.

Ensures cross-functional alignment and resource commitment

Leads strategic customer engagements, supporting the local organization with win strategies, pricing approaches, and executive-level customer meetings to drive conversion of key opportunities

Oversees ship-to-profile realization for won business across countries, ensuring that commercial wins translate into actual volumes and revenue growth

Drives global collaboration with overseas teams to ensure cohesive execution of trade plans across focus countries and regions

Builds senior-level relationships with carriers and procurement, influencing local procurement decisions in line with trade strategy and commercial objectives

Leads pipeline strategy and governance, ensuring the pipeline reflects strategic focus areas and is robust enough to deliver required growth.

Drives effective pipeline reviews with Sales leadership, focusing on velocity and conversion ...