Applied AI ML Director

If you are a visionary leader with deep technical expertise in AI engineering, LLMs, NLU/NLP, voice, and cloud technologies, and a passion for building world-class teams, we invite you to apply for this exciting opportunity.

As a Applied AI Director at JPMorganChase within the Consumer & Community Banking Machine Learning, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way.

Drive significant business impact through your capabilities and contributions, and apply deep technical expertise and problem-solving methodologies to tackle a diverse array of challenges that span multiple technologies and applications.

This strategic role is split between hands-on AI engineering (50%) and leadership (50%), managing multiple teams to deliver innovative solutions across the organization.

Job Responsibilities:


* Architect, design, and implement scalable AI solutions, with a focus on Large Language Models (LLMs), Natural Language Understanding (NLU), Natural Language Processing (NLP), and voice technologies.


* Lead the development and deployment of AI models and systems, ensuring robust data pipelines and model monitoring.


* Apply cloud engineering best practices, including infrastructure design and automation using Terraform.


* Collaborate with product, business, and technology stakeholders to translate requirements into actionable AI solutions.


* Stay current with emerging AI, LLM, and voice technologies, driving adoption and innovation.


* Lead, mentor, and manage multiple AI engineering teams, fostering a culture of innovation and technical excellence.


* Set strategic direction, define goals, and ensure successful delivery of AI projects across business units.


* Develop talent, build team capabilities, and drive continuous improvement.


* Partner with senior executives to align AI initiatives with organizational objectives.


* Oversee resource allocation, budgeting, and performance management for all teams under your purview.

Required qualifications, skills and capabilities


* Advanced degree (Master's or PhD) in Computer Science, AI, or related field.


* 12+ years of experience in AI engineering, with at least 5 years in a senior leadership role.


* Proven track record of delivering large-scale AI solutions, including LLM, NLU/NLP, and voice technologies, in a complex, multi-team environment.


* Strong expertise in cloud platforms, infrastructure automation (Terraform), and AI/ML frameworks.


* Excellent leadership, communication, and stakeholder management skills.


* Experience working in global organizations and managing cross-functional teams

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

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