Senior Product Associate

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.

As a Senior Product Associate in Business Banking Data Innovation, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings.

Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities


* Partner with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery


* Work closely with data and analytics professionals to interpret and analyze data


* Facilitate data field transfers between source systems


* Research data-related fields to identify gaps and build epics and stories to address them


* Oversee runbook creation and maintenance, PowerPoint presentations, and workstream documentation


* Consider and plan for upstream and downstream implications of new product features on the overall product experience


* Support the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap, and provide insight on potential product features that provide value to customers


* Analyze, track, and evaluate product metrics--including work-to-time, cost, and quality targets across the product development life-cycle

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in Product Management, or a relevant domain area


* Advanced Jira skills to write Jira Query Language (JQL), configure epics, stories, and tasks to support product development


* Experience in product analysis, with a focus on data innovation and Business Banking deposits


* Ability to leverage research and technical skills in the data space


* Adept with researching complex transactions and building control reports


* Proficient knowledge of the product development life-cycle and product life-cycle activities, including discovery and requirements definition


* Ongoing knowledge of data analytics and data literacy

Preferred qualifications, capabilities, and skills


* Experience with Structured Query Language (SQL) and data analytics


* Amazon Web Services (AWS) Certified Cloud Practitioner certification preferred


* Understanding of large-scale marketing campaigns

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We...