Auto Origination Business Associate II

Join our dynamic and high-energy team as an Auto Lending Business Analyst at Chase.

Leverage your exceptional knowledge and understanding of home lending products to serve as the primary point of contact for your customers throughout the life of the loan.

Our Auto Lending team will support you with their demonstrated expertise in this area of specialization.

You will adhere to all regulatory requirements while marketing and promoting the financial products offered by Chase.

This role offers a unique opportunity to grow your career and make a significant impact on our business.

As an Auto Origination Business Associate II within our team, you will have the opportunity to analyze and resolve project-related issues, work with various stakeholders to elicit business requirements, and contribute to high-profile and time-sensitive initiatives.

You will engage in data analysis, process enhancements, and collaborate with brand partners to assess system capabilities, all while maintaining a positive attitude and high level of performance.

Job responsibilities:


* Data analysis, including data collection, synthesis, and translation of results into concrete actionable solutions


* Identify gaps between applicable requirements and current procedures/controls and participate in driving resolution of mitigating controls


* Work with business partners to design and implement enhancements to existing processes and/or business applications, introduce new processes and/or toolsets, and engage in process re-engineering


* Conduct end-to-end testing as needed for projects/enhancements


* Collaborate with brand partners to assess system capabilities for new programs


* Research funding issues related to ACH Dealer Payouts and Ledger Balancing


* Manage all entries in ALA and Ledger Balancing.


* Guide, develop, and implement solutions that strengthen business operating models, enhance the client experience, and improve efficiency and controls


* Define user acceptance test plans and test cases, coordinate and execute user acceptance testing and interpret, assess, and communicate results to enable signoff on deliverables


* Provide implementation support, inclusive of testing and process change management, and ensure those implementations meet requirements established by Oversight and Control partners


* Work with minimal direction/independently, keeping management informed of progress and escalating issues

Required qualifications, capabilities, and skills:


* 3-5 years business analysis experience


* Excellent communication and presentations skills across various stakeholders and senior management


* Intermediate/Advanced experience using Microsoft Office, including Excel, Visio and PowerPoint


* Excellent analytical and logical thinking to understand and analyze complex business processes


* Strong organizational and prioritization skills, detail oriented, and strong interpersonal skills

Chase is...