Command Center Dispatcher (PT)

Command Center Dispatcher

Location: San Antonio, TX / Non-Exempt 

   

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert.  It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community.

SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.     

   

We know that our people are our greatest asset as an organization.

We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.   

This position will assign, direct, and train security guards regarding their assignments while monitoring and evaluating work performance.

This position is responsible for upholding company and department standards and enforcing compliance with patrons and staff at Frost Bank Center and Toyota Field.

They will oversee all door/gate screening staff which includes bag checks, walkthrough magnetometers, x-ray machines and hand-held metal detectors.

This position will be responsible for overseeing assigned guards to verify event credentials access to restricted areas at Frost Bank Center and Toyota Field.

Starting pay is $14.50/hr.

and will increase to $17.50/hr.

after 90 days of employment.

All SS&E Security personal are required to obtain and maintain a Level II Non-Commissioned Security License from the Texas Department of Public Safety within the first 90 days of employment.

The pay increase is contingent on obtaining a Level II Non-Commissioned Security License.

Failure to obtain a Level II Non-Commissioned Security License within the first 90 days may result in termination of employment.

What You’ll Do:  


* Ensures all incidents are reported in compliance with Frost Bank Center and Toyota Field regulations, policies, and procedures. 


* Use telephones, two-way radios, or text messages to contact employees or emergency personnel. 


* Oversee communications within the Command Center. 


* Proactively asks appropriate questions to witness and those involved to ensure a thorough and complete account of incidents is captured. 


* Respond to radio traffic, documenting incidents in the Incident Management System, dispatching resources to reported incidents, and monitoring CCTV systems. 


* Competent in locations and use of CCTV cameras at Frost Bank Center and Toyota Field. 


* Has thorough knowledge of the building including Front of House and Back of House areas. 

Who You Are:    



* Ability to work evenings, weekends, and holidays.


* High School diploma or equivalent.


* Obtain...