Sales Coordinator

About Us

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military experience and invite all qualified military candidates to apply.

Overview

Under the general guidance of the Director of Sales & Marketing, the Sales & Catering Coordinator is responsible for providing administrative and sales support to the Sales & Catering team to ensure the smooth operation of the department and the successful execution of group and event bookings.

The Sales & Catering Coordinator assists in coordinating client communications, preparing proposals and contracts, managing sales systems, and supporting follow-up efforts to maximize revenue opportunities.

This role plays a key part in maintaining strong client relationships, ensuring timely responses, and helping the sales team meet and exceed business goals.

Key Responsibilities


* Track incoming leads and inquiries; ensure timely responses and proper documentation of client communications.


* Help maintain relationships with existing and prospective clients through courteous, prompt, and professional service.


* Coordinate communication between clients and internal departments to ensure smooth planning and execution of events and group bookings.


* Assist in preparing sales kits, marketing collateral, proposals, menus, and client correspondence (emails, letters, packets).


* Support the team in organizing site inspections, familiarization trips, and client meetings.


* Handle individual reservations for VIP corporate and consortia clients.

Ensure that all arrangements, including upgrades, amenities, payment processing and special requests are handled properly.


* Assist with event execution including walking meeting rooms to ensure set is accurate, greeting meeting planners in meeting rooms on event days, and communicating requests to appropriate department for execution.


* Coordinate with the Operations and Events teams to distribute Banquet Event Orders (BEOs) and floor plans and ensure event logistics are confirmed.


* Participate in weekly sales and operations meetings to review upcoming events, client expectations, and special requirements.


* Assist with compiling sales reports, revenue tracking, and budget documentation as needed.

Qualifications

• Minimum one year of local sales, special events and customer service experience, preferably in an upscale or lifestyle brand hotel

• Ability to juggle multiple tasks & projects with superb accuracy in a fast-paced environment

• Maintain positive and productive working relationships with other employees and departments
• Ability to work independently and to ...