Logistics and Supply Chain Manager

General Responsibilities:

Logistics Management:


* Plan and manage end-to-end logistics operations.


* Ensure smooth importation with freight forwarders and customs brokers.


* Supervise customs declarations and compliance.


* Oversee quality management (delivery claims, recalls).

Warehouse Management:


* Manage the 3PL Distribution Center for retail and e-commerce.


* Monitor 3PL contract performance and compliance.


* Coordinate with retail teams for planning and deliveries.


* Drive continuous improvements in operations (KPIs, costs, processes).

Inventory Management and Compliance:


* Ensure products meet legal and Hermès-specific standards.


* Audit stock accuracy and security measures.


* Support audits and inspections.

External Stakeholders Management:


* Manage contracts with key partners (3PL, insurance, freight forwarders).


* Negotiate with service providers for cost and improvement objectives.


* Maintain relationships and act as the main contact for logistics matters.

Supply Chain Strategy and Planning:


* Assist in budget planning and forecasting.


* Manage logistics operating expenses.


* Lead execution of the supply chain roadmap.

Projects and Sustainability Management:


* Implement logistics and warehouse projects.


* Oversee phase-out operations and special projects.


* Optimize discussions on sustainability and green logistics.

Requirements & Capabilities:


* University graduate with 5-10 years in logistics and supply chain management, preferably in retail.


* Excellent knowledge of export/import regulations, customs clearance, and logistics operations.


* Strong operational and compliance focus.


* Numeracy and finance understanding (budget planning, external consultant management).


* Organized, flexible, reliable, with strong analytical skills.


* People management skills, ability to lead and motivate.


* Strong interpersonal skills, team player attitude.


* Effective communication and coordination with stakeholders.


* Ability to work independently in a fast-paced environment.


* Fluent in English with excellent communication skills.


* Proficient in Microsoft Office (Excel essential); WMS or SAP skills a plus.

"Créateur, artisan et marchand d'objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde.

Animé par un esprit d'entreprendre continu et une exigence constante, Hermès cultive la liberté et l'autonomie de chacun grâce à un management responsable.

L'entreprise perpétue la transmission de savoir-faire d'exception par un ancrage territorial fort dans le respect des hommes et de la nature - source de matières d'exception.

Seize métiers artisanaux irriguent la créativité de la maison dont les collections rayonnent dans près 300 magasins dans le monde."