Flexible Bank Housing Concierge

Flexible Bank Housing Concierge (Nights)

Pay £12.60 per hour, plus great benefits   

Casual / Flexible Work, hours to suit you  

Birmingham

We can’t offer a CoS for this role

Home, a place where you belong

Have you been looking to earn some extra cash while keeping to your current commitments? Now you can! What’s more, you’ll be making a difference!  This is an exciting time to join Home Group – one of the UK’s largest housing providers and be part of our brilliant flexible bank.

You’ll be supporting our amazing customers while picking and choosing the shifts you want to work.  

What you’ll do


* There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises.


* The first line of support for our customers when our wider team or their own support network isn’t around to help!


* You’ll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure.


* Thinking on your feet and managing a situation on the spot, such as investigating suspicious activity or raising the alarm when we need to engage the emergency services.


* Finally, if there is time, you’ll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! 

Why join us

This is more than a job, it’s a place where you feel valued.

You get great training, support from friendly colleagues and a chance to make a real difference every day.

Be part of one of the UK’s top 10 Great Places to Work! 

You have


* Confidence to work in different services, locations or teams and get on with colleagues     


* Passion and experience in supporting others, ideally in a supported housing setting


* The ability to be proactive, stepping in to resolve incidents before they escalate


* Flexibility to work at short notice, as you’ll be the one picking your next shift 


* Calm, confident decision-making even under pressure


* Able to use technology to monitor CCTV and update records.

Stronger together

We do our best work when we’re ourselves.

That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! 

The practical bits


* You’ll work core hours between 5 pm and 9 am 


* Although you’ll work nights (lone work), we do get together regularly for training and team meetings. 


* You need an Enhanced with barring list (we pay for it) 

What’s in it for you?


* We’re a living wage employer.

That means you’re paid a fair hourly rate for every hour that you work.

On top of this, you’ll also receive holiday pay 


* This is a job with weekly pay and you’ll be paid 1 week in arrears from when you worked 


* After you have been paid for your first shift, you’ll get access to our brilliant shopping discount scheme! Over 800 high street discounts on g...