Housekeeping Supervisor - Housekeeping - InterContinental® Dubai Festival City

Do you see yourself as a Housekeeping Supervisor for InterContinental Hotel®  Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels.

These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites.

In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

       

A little taste of your day-to-day


* Supervises the implementation of housekeeping standards and procedures.


* Recommends changes to the standards and training on an on-going basis.


* Maintains a current and thorough knowledge of all housekeeping systems.


* Opens and closes the shift and ensures effective shift hand over.


* Distributes and collects keys.


* Manages all incoming and outgoing calls.


* Conducts shift briefings to ensure hotel activities and operational requirements are known. 


* Demonstrates co-operation and trust with colleagues, supervisors, teams and across departments.


* Communicates well to ensure effective shift handovers.


* Actively participates in and conducts organized meetings/trainings.


* Interacts with department and hotel staff in a professional and positive manner to foster good rapport, promotes team spirit and ensures effective two-way communication.


* Builds and maintains positive relationships with all internal customers and guests to anticipate their needs.


* Take action to address these needs to exceed their expectations.


* Creates a positive hotel image in every interaction with internal and external customers.


* Adheres to hotel brand standards.


* Maintains a high level of product and service k...