VP Product Manager, Acquisition Marketing Capabilities

The Card Marketing Acquisition Capabilities Area is seeking a dynamic and customer-focused Product Manager to lead the development of innovative products and capabilities within the Card organization.

This role offers significant leadership visibility and the opportunity to own a key product area that drives business growth.

As the Product Manager you will collaborate with cross-functional teams-including engineering, design, and business partners-to deliver exceptional customer experiences across web and mobile platforms.

The ideal candidate is a strategic thinker with strong communication, analytical, and interpersonal skills, and a passion for digital innovation.

This is a high-impact role for someone who thrives in a fast-paced environment and is committed to keeping Chase Credit Cards at the forefront of the acquisitions landscape.

Job responsibilities


* Develops a product strategy and roadmap that delivers value to customers, with a focus on ensuring Chase is at leading edge of digital capabilities.


* Manages discovery efforts and market research to uncover customer problems, target customer segments, and solutions to solve those problems.


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.


* Collaborate with design, engineering, research and marketing teams to drive new features and optimization of existing ones.


* Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of initiatives.


* Identify and champion new ideas across key customer journeys to increase customer satisfaction and engagement, and ensure consistency for the customer across channels.


* Understand, manage, and communicate prioritization of features, with a mind toward user and business benefits and tradeoffs.


* Manage stakeholder communications to ensure business needs are met, set and manage expectations through effective written and oral communication

Required qualifications, capabilities, and skills


* 5+ years of experience in product management, preferably with experience in credit cards or digital banking


* Advanced knowledge of the product development life cycle, design, and data analytics


* Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management


* Experience collaborating with UX design and research


* Demonstrable experience authoring business requirements, defining user stories and execution including bringing together cross functional teams within an Agile development framework


* Experience in defining and building out product roadmap, prioritizing the backlog

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of...