Real Estate Clerk

LOCATION:             Lucas County Treasurer

                                    One Government Center, Suite 500

                                    Toledo, OH43604-2253

POSITION:               Clerk 1 

REPORTS TO:         Supervisor

DEPARTMENT:       Real Estate 

STATUS:                   Full-time, Permanent, Bargaining Unit 

FLSA:                         Classified, Non-Exempt

HOURS OF WORK: Lucas County Treasurer’s office standard hours of operations are M-F, 8:00 am to 4:30 pm.

Work may need to be performed outside of these hours as assigned.

Upon placement, not to exceed forty (40) hours per week without the prior approval of the Lucas County Treasurer or Designee.

GENERAL OBJECTIVE:

This entry-level position serves to provide basic & routine services to taxpayers.

While each department of this Office has a primary focus, employees are encourage to cross train.

Not every Clerk 1 will be required to perform all the essential job functions listed below, but every Clerk 1 should have core competencies in the department to which they are assigned. 

MINIMUM QUALIFICATIONS:

 

Successful completion of an undergraduate degree in a related field, OR high school graduate or GED and three year of documented education, training and/or experience in real estate transactions including title and legal, delinquent collections, and/or cash management, including cashier duties and banking.

KNOWLEDGE, SKILLS & ABILITIES:



* Knowledge in internet research skills 


* Intermediate customer service skills, including ability to maintain professionalism 


* Intermediate organizational skills


* Intermediate knowledge of professional writing standards 


* Intermediate knowledge in IAS World 


* Intermediate skills in using Microsoft Office, including Excel


* Ability to work productively in a team or as a group


* Ability to multi-task in a fast pace environment 


* Knowledge of the basic understanding of real estate transactions 


* Ability in data entry skills


* Ability to work accurately and repetitively 


* Ability to assists Lucas County taxpayers with basic real estate questions, in-person and over the phone 


* Ability to provide an explanation of penalty and interest charges on delinquent taxes to Lucas County taxpayers


* Ability to assist various banks, mortgage companies and tax services with questions, in person and over the phone


* Ability to calculate and provide the correct pay off amounts to mortgage companies, banks and title companies


* Ability to assist the general public, attorneys, realtors etc.

in locating documents related to taxes and this Office


* Ability to make referrals to other departments of this Office as needed.


* Ability open and process mail in a timely and organized manner


* Other related duties as assigned

ADDITIONAL CLERK 1 ESSENTIAL JOB FUNCTIONS BY DEPARTMENT:

Real Estate