Remote Customer Service Representative

Remote Customer Service Representative

Employment Type: Remote Part-Time/Contract

Location: Remote within one of the following countries: United States, United Kingdom, Canada, Ireland, Australia, or New Zealand.

Compensation: Estimated range: USD 5,000–8,000 per month, depending on location, experience, scope of responsibilities, and performance expectations for a full-time schedule.

About the Role
This role supports day-to-day operational, content, research, data, and AI-related activities focused on customer service evaluation to help ensure smooth delivery across multiple projects in a fully remote environment.

You will collaborate closely with the team to evaluate customer service interactions for response quality, issue resolution effectiveness, customer satisfaction, and professional communication standards.

Key Responsibilities
- Assist with project tasks such as customer service response evaluation, interaction quality assessment, satisfaction analysis, communication effectiveness checks, AI-output review for service scenarios, documentation, and coordination
- Review, organise, and update customer service evaluation data with a high level of accuracy and attention to detail
- Communicate clearly with team members through written and verbal channels and provide timely updates on service evaluation task status and progress

Skills & Qualifications
- Strong command of written English and clear, professional communication skills
- Comfort using digital tools such as email, spreadsheets, AI evaluation platforms, annotation tools, project management or online productivity platforms
- Analytical mindset with strong attention to detail and accuracy
- Ability to manage time, prioritise tasks, and work independently in a remote environment

What We Offer
- 100% remote work within the listed countries, with flexible scheduling aligned to team needs and agreed time zones
- Weekly payments via secure, compliant payment methods, with a clear and transparent compensation structure
- Opportunities to build skills in customer service evaluation, interaction analysis, content operations, data handling, and AI-related workflows

You must be legally authorised to work in the country where you are based

We welcome applicants from all backgrounds and make hiring decisions based solely on qualifications, experience, and business needs, in line with applicable employment and anti-discrimination laws.

Apply now to be considered for this opportunity.