Content Support Specialist

About the job

- Employment Type: Remote (Part-Time)
- Location: Remote within United States.
- Compensation: Up to USD 18 per hour, depending on location, experience, scope of responsibilities, and performance.

About the Role
- This role focuses on supporting content teams with operational tasks, troubleshooting issues, and maintaining smooth content workflows across projects in a fully remote environment.
- You will collaborate closely with the team to handle support requests, organize assets, resolve content problems, and help keep support processes efficient, teams productive, and operations reliable.

Key Responsibilities
- Assist with content support-focused project tasks such as content troubleshooting, asset organization, workflow support, quality assistance, data entry and maintenance, online research, basic analysis, operations support, AI-output review, documentation, and coordination.
- Review, organise, and update content support files and related information with a high level of accuracy and attention to detail.
- Communicate clearly with team members through written and verbal channels and provide timely updates on task status and progress.

Skills & Qualifications
- Strong command of written English and clear, professional communication skills.
- Comfort using digital tools such as email, spreadsheets, content platforms, project management or online productivity tools.
- Analytical mindset with strong attention to detail and accuracy.
- Ability to manage time, prioritise tasks, and work independently in a remote environment.
- Interest in content support, team operations, workflow assistance, or data-related work is helpful but not required; training and onboarding will be provided.

What We Offer
- 100% remote work, with flexible scheduling aligned to team needs and agreed time zones.
- Weekly payments via secure, compliant payment methods, with a clear and transparent compensation structure.
- Opportunities to build skills in research, content operations, data handling, support coordination, and AI-related workflows.
- A supportive work culture that encourages feedback, learning, and long-term professional growth.

- You must be legally authorised to work in the country where you are based.

We welcome applicants from all backgrounds and make hiring decisions based solely on qualifications, experience, and business needs, in line with applicable employment and anti-discrimination laws.

Apply now to be considered for this opportunity.