Wholesale Lending Services Control Manager - Senior Associate

Join our dynamic Wholesale Lending Services team, where you'll help shape the future of risk and control management.

We work together to deliver best-in-class lending solutions and support our clients' success in a fast-paced, collaborative environment.

As an Associate - Wholesale Lending Services (WLS) Control Manager in Commercial Banking, you play a key role in safeguarding our business by identifying, evaluating, and mitigating operational, regulatory, and reputational risks.

You'll partner with stakeholders across the firm to drive a proactive risk and control culture, ensuring our processes remain robust and effective.

Your work helps us meet client commitments and supports strategic priorities in an ever-evolving global landscape.

Job Responsibilities


* Evaluate and analyze the end-to-end risk and control environment to identify gaps and determine root causes of control breaks


* Ensure controls are properly designed, operating effectively, and support a proactive risk and control culture


* Perform ongoing analysis of program-related data and develop ad-hoc reports to support business strategies


* Assist with Control & Operational Risk Evaluation (CORE) mapping and documentation through process walkthroughs and deep dives


* Partner with colleagues across business, operations, legal, compliance, risk, audit, regulators, and technology to drive consistent operational risk practices and control programs


* Support control committees, risk mitigation efforts, key risk indicator tracking, and control design and effectiveness evaluation/testing


* Perform action plan validation testing and support Quality Assurance and CORE testing to meet control objectives


* Collaborate with business partners to create best practice solutions and drive process and control enhancements


* Provide expertise in risk/controls and support the development of corrective action plans

Required Qualifications, Capabilities, and Skills


* Bachelor's degree or equivalent experience


* Experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or compliance; or equivalent subject matter expertise in a relevant business function


* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio)


* Strong influencing skills and ability to build effective partnerships across businesses


* Excellent written and verbal communication skills, with the ability to influence business leaders


* Solid critical thinking, attention to detail, and analytical skills; able to synthesize large amounts of data and draw conclusions


* Flexible and adaptable to shifting priorities; able to manage competing priorities in a fast-paced, results-driven environment

Preferred Qualifications, Capabilities, and Skills


* Commercial Banking business knowledge and understanding of relevant regulations


* Strong interpersonal, collaboration, and re...