Peer Services Supervisor-Whatcom MCOT

Peer Services Supervisor - Full Time - Whatcom MCOT
CYFCT | Snohomish County
Full-Time - 40 Hours/Week
Wage: DOE
Union: No
About the Role
The Peer Services Supervisor provides leadership, guidance, and supervision to Certified Peer Specialists within the Child, Youth & Family Crisis Team (CYFCT).

This position ensures the delivery of high-quality, recovery-oriented peer support services that align with Compass Health's mission and values.

The supervisor promotes the integration of lived experience within clinical and community-based care, fosters an inclusive and trauma-informed work culture, and supports professional growth for peer team members.

In partnership with program leadership, this position upholds fidelity to peer support principles and advances recovery-focused practices throughout the organization.
Key Responsibilities


* Provide peer and administrative supervision for peer support workforce members, including hiring, training, and evaluation.


* Ensure that peer services are delivered in accordance with organizational, regulatory, and payer requirements.


* Develop individual training plans for new peer hires and complete annual performance evaluations.


* Oversee service accessibility, ensuring services are delivered equitably, non-discriminatorily, and at times/locations conducive to client engagement.


* Partner with the Program Manager to uphold building, health, fire, and safety standards.


* Ensure compliance with agency policies, procedures, and documentation standards.


* Monitor performance and service quality metrics for peer staff and ensure adherence to ethical peer support guidelines.


* Oversee administrative processes such as billing, service data tracking, and compliance within timelines.


* Build and maintain collaborative relationships across Compass Health programs and community agencies.


* Provide coverage for Program Manager duties as needed, including community communication and attendance at meetings.


* Carry a small caseload or provide direct peer services during staff vacancies or special circumstances.


* Attend and contribute to internal and external meetings, committees, and workgroups as assigned.


* Coordinate with health plans, hospitals, courts, and community systems to promote integrated service delivery.


* Promote the use of Evidence-Based Practices (EBPs) and maintain expertise in recovery, peer ethics, and community resources.


* Participate in regularly scheduled supervision and team meetings.


* Maintain compliance with trainings, certifications, and mandated reporting requirements.


* Demonstrate professionalism, ethical behavior, and confidentiality in accordance with agency policy and HIPAA.


* Uphold Compass Health's Strategic Intention, Core Values, and Core Competencies, demonstrating respect for diversity and cultural responsiveness.

Program-Specific Responsibilities


* Provide direct peer supervision and ...