Senior Manager Adobe Services

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Technology Product & Platform Management

Job Sub Function:
Multi-Family Technology Product & Platform Management

Job Category:
People Leader

All Job Posting Locations:
Beerse, Antwerp, Belgium, Raritan, New Jersey, United States of America

Job Description:

About the Role

We are seeking a Senior Technology Manager to lead our Adobe Service domain and drive innovation across critical digital platforms.

This role owns the strategy and delivery for Adobe Sign SaaS, Adobe Creative & Document Cloud services, and related technologies, as well as our Internal Certificate Authority (S/MIME).

Acting as both Technology Application Owner (TAO) and Service Owner, you will ensure operational excellence, compliance, and strategic alignment while providing direct leadership to a high-performing team.

Key Responsibilities - What You’ll Do

As the Technology Application and Service Owner, you will lead both functional and people management responsibilities, driving successful delivery and continuous improvement of Adobe Services and related automation solutions.


* Own the Adobe Service Portfolio: Manage Adobe Creative & Document Cloud, Adobe Sign SaaS (GxP), and supporting processes and assets.


* Lead Technology Strategy & Roadmap: Align capabilities with business needs, optimize service assets, and identify opportunities for innovation and cost efficiency.


* Drive DevOps Delivery: Oversee engineering, development, operations, and support in a DevOps model; lead Agile practices and SCRUM ceremonies.


* Ensure Compliance & Governance: Maintain adherence to GxP, HIPAA, SOX, and other regulatory standards; manage related key processes, like formal documentation, testing and NCR/CAPA.


* Collaborate Across the Business: Partner with stakeholders in Procurement, Finance, ISRM, and cross-functional technology teams; act as Subject Matter Expert in vendor negotiations.


* Lead People: Coach and develop talent, foster collaboration, and recruit top performers.


* Deliver Operational Excellence: Monitor key metrics, manage projects, and ensure a superior user experience.

Qualifications & Experience Required - What We’re Looking For



* Education: Bachelor’s degree required; advanced degree preferred.


* Experience: 15+ years over all professional IT experience, with 10+ years in Cloud SaaS technologies (Adobe Services and digital signature solutions preferred).

Proven track ...