IT Infrastructure Manager

At Actus Nutrition, our focus is to create high quality ingredients designed to optimize health and nutrition.

We are passionate and dedicated people.

Each day, we collectively explore new, innovative ways to enhance product performance and value through our broad human and animal nutrition portfolios.

The human nutrition division focuses on industry leading whey and milk protein isolates, concentrates, and hydrolysates.

The animal nutrition division is a leading supplier of functional fats, proteins and carbohydrates.

Both divisions are backed by the speed, execution and passion it takes to exceed the expectation of our customers.

We offer a comprehensive benefits package which includes medical, dental, vision and life insurance as well as a healthy 401(k) company match program.

The IT Infrastructure Manager is responsible for the day-to-day management, support, and operation of the organization’s IT infrastructure.

This role leads the infrastructure team, ensuring reliable and secure delivery of network, server, cloud, co-location and helpdesk services.

The Manager implements the provided strategic vision, manages operational projects, and is accountable for incident response, system uptime, and end user support.

Essential Functions:


* Manage and support daily operations of network, server, storage, and endpoint systems.


* Lead and develop the infrastructure team, including network, server, and helpdesk staff.


* Oversees the team's day-to-day priorities including project workload and manages the team’s after-hours on-call support activities to ensure operational demands are met.


* Oversee incident management, troubleshooting, and resolution of infrastructure issues.


* Implement and enforce IT policies, procedures, and best practices.


* Coordinate and execute infrastructure projects as directed by the business.


* Monitor system performance, availability, and capacity; ensure timely backups and disaster recovery readiness.


* Oversee endpoint management, patching, and security controls.


* Provide input on tool selection, process improvements, and operational enhancements.


* Maintain documentation for systems, processes, and support procedures.


* Ensure high levels of customer service and user satisfaction.


* Participate in on-call rotation and after-hours support as needed.


* Serves as a back-up in the event of an absence on the infrastructure team.


* Performs special projects and other responsibilities as needed.


* Duties, responsibilities, and activities may change at any time with or without notice.

Position Requirements:


* Bachelor's degree in computer science or related field. 


* 6+ years of previous Network and Systems Administration experience in a multi-facility organization.


* Minimum of 5 years of experience in the management, design and implementation of IT infrastructure systems


* 3+ years of Security Administration


* Excellen...