Lead IT Specialist - Software Governance

Description & Requirements

The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance.

This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities.

Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals.

The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement.

This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization.

This is a remote position

Essential Duties and Responsibilities:
- Manage the intake process, risk assessment, and governance of software acquisitions across business units.
- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.
- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.
- Serve as a key escalation point for software governance related issues; coordinate multi-team resolution.
- Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001).
- Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards.
- Identify opportunities for process automation and efficiency within software governance and process workflows.
- Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams.
- Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience.
- Build and maintain strong relationships with SMEs and internal stakeholders.

Job-Specific Essential Duties and Responsibilities:

- Manage the intake process, risk assessment and governance of software acquisitions across business units.

- Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards.

- Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications.

- Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams.

- Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001).

- Maintain software documentation, SOP's, and audit readiness materials.

- Ident...