Patient Engagement Program Manager

About the Role

Inogen is seeking a Patient Engagement Program Manager to design and execute programs that keep patients informed, supported, and engaged throughout their Inogen customer lifecycle.

Unlike a frontline support role, this position focuses on building structured programs, communication workflows, educational content, and retention strategies that improve customer experience and long-term loyalty.

You’ll work as a member of the Direct-to-Consumer marketing team and cross-functionally with Patient Services, Product, Clinical, and Sales teams to identify patient needs, create meaningful engagement moments, and drive measurable improvements in satisfaction, adherence, and retention.
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