Hotel Services Team Member

Join Crowne Plaza one of the largest and best loved premium hotel brands in the world.

With more than 420 hotels in diverse locations globally Crowne Plaza is the perfect base to connect on business, pleasure or a blend of both.

We've thoughtfully designed our spaces to encourage, support and celebrate great connections.

We're also big on meetings and events, a trusted and valued partner for connecting both domestic and global groups alike.

Located in the city centre, Crowne Plaza Hobart connects its visitors, business or leisure, to the heart of Tasmania.

A warm welcome to Tasmania’s capital, our contemporary hotel offers well thought out spaces to connect and recharge with modern rooms designed to ensure our guests rest and relax while making the most of their stay.

Crowne Plaza Hobart offers 241 guest rooms and has a range of spaces from ballrooms to the boardroom, a 24-hour business centre, and is only moments away from Salamanca Place and Constitution Dock.

What is the job?

Whether it’s the beginning or end of the day, a warm and welcoming presence sets the tone for an exceptional guest experience.

As a Part Time Hotel Services Team Member at Crowne Plaza Hobart, you’ll be a helpful host, local expert, and proud brand ambassador.

You’ll be trained across Front Office and Food & Beverage services, gaining experience in reception, concierge, reservations, and food delivery across the restaurant, bar, and room service.

Working in a team that values excellence and individuality, you’ll respond to guest needs with professionalism and care – whether it’s valet, room service, or concierge support – ensuring every stay is memorable.
 
Your day to day

As a Hotel Services Team Member, you’ll greet guests warmly and assist with directions, amenities, or any immediate needs.

You’ll support your teammates across departments including Front Office, Concierge and Food & Beverage at our premium Club Lounge, ensuring seamless service throughout the hotel.

Your responsibilities will include managing guest accounts and billing, handling payments securely, and ensuring a smooth check-in and departure experience.

You’ll listen to guest feedback with care and professionalism, promote IHG Rewards Club by enrolling new members and recognising loyal guests, and uphold brand standards to deliver a consistent and memorable experience.

You’ll also comply with WH&S, HACCP, and crisis management policies, and stay informed about local events and hotel happenings so you can act as a knowledgeable neighbourhood host.

What we need from you
 

We’re seeking individuals who bring energy, professionalism, and a genuine passion for hospitality.

The ideal candidate will demonstrate:
 



* A strong interest in the hotel industry and/or experience in premium service or other high-level customer-focused environments.


* Proven ability to build strong relationships and deliver exceptional guest service.


* A service-oriented mindset,...