Kidney Solutions Sales Consultant

PURPOSE AND SCOPE

This role is responsible for driving sales performance, clinical support, and overall customer service within an assigned territory.

The position manages all new and existing dialysis accounts, identifies and closes new business opportunities, and delivers comprehensive solutions across the full product portfolio for both In Center and Home.

The role builds and maintains strong customer relationships, leads territory-level collaboration with internal partners, and ensures accurate use of sales tools, forecasting, and contract management.

Job Responsibilities


* Own all accounts in assigned territory, new and existing account relationships, and represent the entire product portfolio (In Center and Home).


* Identify and close new opportunities by developing appropriate solutions and delivering implementation support across all customer types


* Manage and nurture account relationships to drive expansion and renewals, secure wallet share and demonstrate problem solving to customers as needs arise.  Engages in regular face to face customer call activity.


* Leads collaboration and coordination with all supporting roles to handle customer needs and expectations


* Uses FME sales tools daily to effectively manage prospects, existing accounts, opportunities, pipeline and forecast in an accurate and timely manner.  Maintains timely management of customer contracts.

Core Competencies


* Selling Agility:  Managing pipeline, identifying and qualifying opportunities, selling creatively and closing business.  Accurately forecasts using CRM on regular basis.


* Know The Customer:  understanding markets and customer buying process, uncovering customer needs by active listening , articulating value according to persona and account type


* Self-Leadership:  building and maintaining long-term relationships, demonstrating bias for action, prioritizing daily activities like CRM maintenance and expense accounts to maximize results


* Technical Knowledge:  recommend total solutions to fit customer needs and understand competitive environment to drive results

Expertise Areas


* Selling motions, qualification, negotiation, closing business


* Maintains and grows relationships


* Collaborating to establish value proposition


* Prospecting within territory

PHYSICAL DEMANDS AND WORKING CONDITIONS


* The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


* Must be able to physically cover and maintain regular face-to-face contact with customers over a large geographic area.


* Extensive travel by automobile/train/airplane is often necessary to cover assigned territory which includes overnight stays.


* Contact with customers by phone alon...