CORE Program Director

Contra Costa County’s Health, Housing and Homeless Services’ (H3) mission is to ensure an integrated system of care, from prevention through intervention, for person’s experiencing homelessness within our community.

In line with our mission, H3 programs serves to streamline access to housing and services while addressing barriers that prevent people from getting and staying housed.

SUMMARY

The Program Director supervises all outreach managers for the Coordinated Outreach, Referral & Engagement (CORE) Program and serves as a program operations resource throughout the organization.

The Program Director is a strategic, collaborative and results-oriented leader with strong management, design and implementation skills who will manage the internal service delivery programs of Health, Housing, and Homeless Services (H3) in alignment with its core mission, quality standards, and partnership with Heluna Health.

With strong supervisory and management skills, the Program Director will supervise program leaders, ensuring that programmatic outcomes are developed, closely monitored, and accomplished.

The Program Director will participate in the ongoing refinement and implementation of the best practice model for emergency, transitional, and permanent housing and services for homeless adults and youth.

Salary: $97,035.73 - $117,170.91 Annually

ESSENTIAL FUNCTIONS


* Program Staff Supervision:
+ Hire, train, develop and supervise a team of high-level Program Managers.

Lead team members in setting personal and program-wide work goals and in maintaining accountability for goal achievement.
+ Facilitate regular Program Managers meetings.

Provide regular supervision and ensure that staff is resourced with individual professional development plans.

Conduct annual reviews of direct reports.

Manage and coordinate the Program Managers’ effort to develop, manage, and evaluate highly effective programs and service delivery systems.
+ Work with program managers to cultivate and oversee adherence to aspirational, measurable, and strategic operational and performance goals for each program.
+ Provide feedback, counseling and accountability.

Build buy-in from all levels.
+ Ensure that all program leaders are aligned with mission and focused on meeting outcomes through integrating effective responses to evaluative feedback.


* Program Operations:
+ Oversee effective day-to-day operations of all contracted housing and services, including the structure and functioning of all program components, facilitating and coordinating program activities to ensure that the H3 offers comprehensive, integrated programming that develops self-sufficiency and achieves outcomes.
+ Design and implementation of policies and protocols that create efficient and reliable program operation systems and ensure compliance with all governmental and private contracts and funding agreements.
+ Manage imple...