System Administrator IV (Anatomy)

The System Administrator IV plays a pivotal role in the success and evolution of the Anatomy Asset Intelligence platform.

As a senior technical leader within the Anatomy team, this individual will serve as a subject matter expert across platform operations, data architecture, and cross-functional collaboration.

The role demands deep expertise in Azure and Anatomy components, with a strong understanding of how data flows through the ecosystem—from ingestion and processing to storage and querying.

This position acts as a strategic liaison between development, QA, support, Product Management, and senior leadership, helping to shape platform strategy and drive innovation.

System Administrator IV will commission new devices, configure Anatomy resources, and support the rollout of advanced technologies such as AI and ML.

They will also identify opportunities for improving sales, service, and uptime through proactive data analysis.

Responsibilities: (Essential Functions)

• Platform Strategy & Leadership
Collaborate with Product Management and senior leadership to define and execute the strategic direction of the Anatomy platform, ensuring alignment with business goals and emerging technologies.
• System Architecture & Data Ecosystem Oversight
Partner with the Principal Digital Platform Architect to manage the data-sphere, including ingestion, processing, storage, and querying of device data within the Azure-based data lake.
• Cross-Functional Liaison
Act as a bridge between development, QA, support, data teams, and management to ensure cohesive platform operations and timely issue resolution.
• Device Commissioning & Configuration
Set up new devices and device types within Anatomy, including provisioning associated Azure resources and ensuring proper integration with the platform.
• Platform Monitoring & Maintenance
Conduct daily system checks to verify platform health, data flow integrity, and resource performance, proactively addressing anomalies.
• DevOps & CI/CD Management
Maintain and update DevOps pipelines and CI/CD configurations, ensuring accurate deployment of platform updates and configuration changes.
• AI/ML Technology Integration
Participate in projects to evaluate and implement AI and ML capabilities within the Anatomy platform to enhance data insights and operational efficiency.
• Support Escalation & Helpdesk Guidance
Serve as a Tier 3 escalation point for support issues, guiding helpdesk staff in troubleshooting and ensuring timely resolution of customer tickets.
• Data-Driven Opportunity Identification
Analyze platform data to uncover opportunities for improving sales, service delivery, and system uptime, contributing to business growth.
• Team Mentorship & Training
Support onboarding and development of Anatomy team members, including System Administrators, QA Analysts, and Developers, through training and mentorship.
• All other duties as assigned

Experience, Education, & License Requirements: 

• Ba...