Senior Manager, Channel Management - Foodservice

Senior Manager, Channel Management - Foodservice

Job Description

You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

The Senior Manager, Channel Management – Foodservice will lead the development and execution of strategies to expand Kimberly-Clark Professional’s presence in the Foodservice channel.

This role is accountable for driving sustainable growth, increasing market penetration, and enhancing customer engagement through strong partnerships with corporate HQ accounts, national broadline distributors, buying groups, cash & carry operators, industry alliances, and redistribution/wholesale partners.

Responsibilities include joint business planning with distribution buyers, category managers, and merchants to deliver volume and profit growth across KCP categories.

The position also manages customer relationships, implements KCP strategies and tactics across the foodservice channel (including eCommerce), and oversees category management, business planning, and A&P budgets using cross-functional collaboration and data-driven insights.

In this role, you will:


* Serve as the primary interface between KCP and the assigned customer, leading joint strategies, complex negotiations, and influencing executive-level decision makers to drive mutual growth.

Develop and execute strategic business plans, including financial targets, sales forecasts, and monthly performance tracking at multiple levels (SBU, product family, and end-user), ensuring alignment with KCP objectives and customer goals.

Initiate corrective actions based on performance insights to achieve results.


* Conduct strategic analyses and create tailored presentations to support customer performance and KCP’s planning process.

Collaborate with Channel & Customer Marketing teams to manage A&P budgets and ensure spend aligns with growth plans.


* Partner with Field Sales, Inside Sales, and National Account Teams to implement sales strategies that achieve revenue and profitability targets across all channels, including eCommerce.


* Lead regular planning and strategy meetings with customers and internal leadership to review progress, adjust initiatives, and maintain alignment on strategic priorities.

Analyze and interpret data and trends to guide business decisions, including tracking key metrics, generating forecasts, and identifying opportunities for improvement.


* Maintain and update tactical business plans as a roadmap for achieving objectives, securing organizational support, and monitoring execution.

Keep leadership informed on market co...