Technical Trainer II

PRIMARY FUNCTION:

The GP Academy Technical Trainer is responsible for delivering high-quality, hands-on training to new and experienced technicians across Gregory Poole’s apprenticeship program, advanced Caterpillar technician training, and other technical development initiatives.

This role requires a strong technical background, a passion for teaching, and the flexibility to cross-train in multiple disciplines.

ESSENTIAL DUTIES: 

Instruction & Facilitation


* Deliver instructor-led training for the Gregory Poole Apprenticeship Program, focusing on foundational skills, safety, and equipment systems.


* Facilitate advanced Caterpillar technician training, including diagnostics, hydraulics, electronics, and powertrain systems.


* Crosstrain and deliver instruction in additional areas such as power systems, material handling, or emerging technologies (e.g., electric or autonomous equipment).


* Deliver training at least 3 days per week.


* Maintain a minimum instructor evaluation average score of 4.5.

 

Curriculum Development & Customization


* Collaborate with subject matter experts, instructional designer and OEM professionals to develop and update training materials, lesson plans, and assessments.


* Customize content to meet the needs of different learner levels and business units.


* Ensure training content aligns with Caterpillar standards, industry certifications, and Gregory Poole’s operational needs.

 

Learner Support & Evaluation


* Provide coaching, mentorship, and performance feedback to learners.


* Assess learner progress through practical evaluations, written tests, and hands-on demonstrations.


* Serve as TCG (Technician Career Guide) task performance validator in support of technician development.

 

Training Operations


* Maintain training equipment, tools, and classroom environments.


* Ensure compliance with safety standards and training protocols.


* Track attendance, certifications, and training records in the LMS.

MINIMUM REQUIREMENTS:

Education:


* Associate’s or Bachelor’s degree in Diesel Technology, Industrial Technology, or a related field (or equivalent experience).

Work Experience:


* 4+ years of experience as a technician or technical trainer in heavy equipment, power systems, or related industries.


* Strong knowledge of Caterpillar equipment and systems preferred.


* Experience with instructional delivery, adult learning principles, and hands-on training.


* Excellent communication, facilitation, and interpersonal skills.


* Proficiency with Microsoft Office and Learning Management Systems (LMS).

Physical:


* The job duties must be performed both in an office environment and in the field visiting and working at customer job sites.


* Must be able to lift and carry up to 50lbs (tools, parts).  


* Frequent travel to branches to conduct employee and customer training.


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The employee must be ...