Rooms Controller/Staff Accountant

About Us

Embodying Southern California's laid-back style, the Wyndham San Diego Bayside pairs a refreshingly vintage vibe with all the modern-day essentials that San Diego visitors crave.

Here at the Wyndham San Diego Bayside, we pride ourselves on our diverse culture and the amazing benefits of becoming an associate! Join our team of diverse individuals that work together to create lasting memories for our guests.

We offer free lunch, discounted parking and a welcoming environment for all of our associates.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.

You may be the perfect candidate for this or for other roles within our organization!

We value U.S.

military experience and invite all qualified military candidates to apply.

Overview

Live.

Lead.

Thrive by the Bay.
At Wyndham San Diego Bayside, our team lives at the intersection of hospitality and lifestyle where classic service meets a modern coastal rhythm.

As Rooms Controller/Staff Accountant, you'll thrive at one of San Diego's most iconic waterfront hotels, inspiring a culture of excellence while creating moments that move both guests and associates.

The Room Controller is a crucial liaison between Guest Services, Housekeeping, Engineering, and Reservations.

This involves providing attentive, friendly, efficient, and courteous service to guests while ensuring that the room revenue and overall productivity are maximized.

The goal is to offer high-quality service to all guests and maintain the smooth functioning of different departments.

Staff Accountant
Assist Controller in directing the financial activities of the hotel, safeguarding the assets, and preparing all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards.

Essential Duties and Responsibilities


* Assign rooms based on guest requests and preferences when possible.


* Assist the Director of Operations in sending recaps from weekly Operations meetings to all department heads.


* Pre-register designated guests and prepare key packets for special groups.


* Organize and coordinate check-in and pre-registration procedures for arriving groups.


* Review, track, and accommodate requests for room and check-out changes when possible.

Communicate the status to appropriate departments.


* Review/monitor out-of-order rooms daily.


* Monitor the queue status and communicate with appropriate departments to ensure guests can check in by 4 pm at the guaranteed check-in time.


* Follow up on daily credit limits and secure valid payments.


* Perform duplicate reservation checks and block rooms.


* Run daily reports, verify rate variance, double-check OTA VCC as a second set of eyes from th...