Principal Technical Program Manager, Cloud Platforms

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in CDAO, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders.

Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change.

With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals.

Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management.

In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

This individual will play a critical role in managing programs across our cloud infrastructure platform, Site Reliability Engineering (SRE), and AIOps teams.

As an Individual Contributor (IC), the successful candidate will span across the organization, providing leadership and support in various aspects of program management, including reporting, stakeholder management, and communication.

Job responsibilities


* Lead and manage technical programs across cloud infrastructure, SRE, and AIOps teams, ensuring alignment with organizational goals and objectives.


* Leverage deep technical knowledge in cloud infrastructure, SRE, and AIOps to drive program success and provide guidance to teams.


* Build and maintain strong relationships with stakeholders and leadership, ensuring clear communication and collaboration across teams.


* Develop and maintain comprehensive reporting mechanisms to track program progress, risks, and outcomes.

Ensure all projects are reported accurately and timely.


* Work closely with cross-functional teams to drive program success, providing guidance and support as needed.


* Identify potential risks and develop mitigation strategies to ensure program success.


* Drive continuous improvement initiatives within the teams, leveraging best practices and innovative solutions.

Required qualifications, capabilities, and skills


* 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations


* Proven experience in technical program management, with a strong understanding of cloud infrastructure, SRE, and AIOps domains.


* Strong leadership and communication skills, with the ability to influence and collaborate across teams and levels of the organization.


* Excellent organizational and project management skills, with a track record o...