Workforce AI Solutions Lead

Verisk is scaling its use of generative AI to empower employees to work smarter, automate routine tasks, and unlock innovation across the enterprise.

To accelerate this vision, we are hiring a Workforce AI Solutions Lead, who will be a key member of our Workforce Technology Enablement team.

This role will lead the development and delivery of our enterprise AI Literacy and Support program, helping employees understand, adopt, and responsibly apply AI tools like Copilot, ChatGPT, Vic, and Verisk's internal AI Sandbox to drive measurable productivity and workflow automation gains.

The strategic solutions lead will serve as a connector between people, platforms, and policy, providing enablement, support, and governance that ensure AI is used safely, effectively, and at scale across Verisk

AI Literacy Program Design & Delivery


* Develop and execute a company-wide AI Literacy strategy, including learning pathways, training sessions, and resource hubs tailored to diverse roles and skill levels.


* Partner with Corporate Learning, Legal, Security, and Communications to ensure alignment with Verisk's Responsible AI principles and compliance requirements.


* Create engaging and practical learning experiences (live sessions, micro-learnings, office hours, AI use case showcases).

Employee Enablement & Support


* Serve as the primary strategic and educational contact for employees exploring how to use AI responsibly.


* Provide 1:1 and group consultations on identifying automation opportunities, improving efficiency, and enhancing creativity with AI tools.


* Curate and maintain the AI Hub in ServiceNow Employee Center, ensuring content is current, actionable, and measurable.


* Design and implement a data-driven framework to measure AI adoption, engagement, and business value across enterprise tools.


* Partner with Analytics and IT teams to collect and interpret usage data, defining meaningful KPIs such as time saved, process efficiency, and task automation rates.


* Develop before-and-after value stories that illustrate how AI-driven workflow improvements translate to measurable productivity and cost savings.


* Produce quarterly impact reports and dashboards that visualize adoption trends, ROI metrics, and qualitative success stories for executive stakeholders.


* Collaborate with Finance, HR, and Data Governance to align metrics with Verisk's enterprise OKRs and Responsible AI reporting framework.

AI Impact Measurement & ROI Framework

AI Adoption & Change Management


* Collaborate with Technology Enablement sub-teams (ServiceNow, Vic chatbot, Automation, Knowledge, Analytics) to integrate AI literacy into digital workplace initiatives.


* Partner with business units to identify and document high-impact AI use cases, success stories, and productivity gains.


* Develop feedback loops, surveys, and metrics to measure adoption, engagement, and ROI.

AI Center of Excellence (CoE) Foundation
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