Inside Sales Representative - Rail

As an Inside Sales Representative at LB Foster, you are an integral part of our Sales team; responsible for selling company's products / services by calling and quoting perspective and established customers.

You are responsible for supporting and coordinating with the field service group and outside salespeople to meet established sales quotas by obtaining orders and identifying and developing new customers.  This role monitors competitive activity and trends within a defined territory.

ESSENTIAL FUNCTIONS:


* Diligently & promptly review and process field reports for quoting & billing.


* Develop and maintain working relationships with internal service team and sales team.


* Assist outside service and sales with product and service information.


* Determine actions required for customer problems with the goal of resolving them.


* Can enter quotes and orders with accuracy and efficiently complete invoicing.


* Develop sales opportunities by researching, soliciting, building rapport, providing information to outside sales and service.


* Capture accurate and complete information in Customer Relationship Management System (CRM).


* Support sales assignments by some (less than 10%) traveling to industrial plants and railroad customer sites.


* Develop sound working knowledge of hydraulic, pneumatic, and electrical systems.


* All other duties as assigned.

EXPERIENCE, EDUCATION, & LICENSE REQUIREMENTS:


* Bachelor’s degree in Business, Marketing, Communications, Supply Chain or related field or equivalent of 4 years’ experience working with customers in a sales/service environment required.


* Infor-Visual and SAP experience preferred.


* Prior hydraulic, pneumatic, electrical experience a plus.

SKILLS & ABILITIES:


* Strong working knowledge of Microsoft Office.


* Excellent client-facing and internal communication skills.


* Excellent written and verbal communication skills.


* Solid organizational skills including attention to detail and multi-tasking skills.


* A high degree of reliability, professionalism, and the ability to independently with minimal supervision.


* Minimal travel required to customer locations.


* Ability to work in multiple software environment.


* Ability to work with multi-disciplinary teams.


* Ability & willingness to periodically assist field service teams in the field (required).

COMPETENCIES:


* Teamwork/facilitates collaboration


* Communication


* Customer focus


* Continuous Improvement


* Adaptability/Flexibility


* Integrity & trust


* Accountability/Work Ethic/Drive for Results


* Attention to detail/time management


* Interpersonal, Selling, Prospecting and Closing Skills


* Critical thinking


* Problem Solving


* Day-to-day management

THE BENEFITS:


* Medical, dental, vision benefits the first day of the month after hire


* Market-leading 401(k) program w...