Network Administrator, Information Technology, Full-time

The Network Administrator’s role is to help ensure the stability, integrity and security of in-house voice and data network services while following industry best practices.

This is achieved by implementing, maintaining and monitoring the local and wide area networks across the organization as part of a Network Engineering team.

Location: ONSITE at Brooks Rehabilitation Hospital at 3599 University Blvd South, Jacksonville, FL 32216

Responsibilities:


* Provide trouble-shooting support & coordinate with hardware or network support resources as problems are reported through the Help Desk and as assigned by manager.


* Assist with on-site analysis, diagnosis, and resolution of network problems for a variety of end users, and implement corrective hardware and software solutions as directed


* Maintain documentation related to network and systems resources and services


* Implement network improvements, upgrades, and repairs and directed


* Ensure security standards are adhered to


* Contribute to on-site and off-site analysis, diagnosis, and resolution efforts of network problems for a variety of end users, and implement corrective hardware and software solutions


* Maintain network hardware and equipment, including routers, switches, and UPS’s


* Utilize database tools to maintain inventory of hardware and software


* Perform hardware and software installs or upgrade requests to meet deadlines


* Maintain a record of hardware incidents for use in analysis and interaction with the vendor


* Utilize software tools to analyze, diagnose and troubleshoot systems


* Respond to system malfunctions after normal working hours as on-call rotation is assigned


* Respond to emergency network outages in accordance with business continuity and disaster recovery plans


* Travel to remote sites to provide site surveys and systems support as needed


* Maintain equipment work area and spare parts storage


* Attend training as requested by management


* Prepare and attend regularly scheduled departmental, subcommittee and steering committee meetings


* Participate in self-instruction methods, in-house training and outside training opportunities

Qualifications:


* Bachelor’s Degree that emphasizes math, business or computer science with 2 years PC or network support experience


* Associates Degree with 4 years PC & network support experience


* Working knowledge with routing, switching, VLANs, VPNs, DNS, DHCP, NAT


* Experience administering Cisco Meraki networks


* Experience creating and maintaining network diagrams and configuration documentation


* Experience installing and configuring network equipment including routers, switches, access points, and cabling


* Analytical mindset with a proactive approach to problem-solving


* Working knowledge of supporting network voice, data, and collaboration services


* Familiarity with network monitoring and...