Facility & Maintenance Monitor

What Will Your Job Look Like:

The Facility and Maintenance Monitor is responsible for ensuring transportation providers who contract with MTM meet and exceed the compliance requirements contained in our contract.

This includes performing random and/or schedule site visits and inspections.

The Facility and Maintenance Monitor performs semi-annual vehicle inspections to ensure vehicle compliance with all ADA and other Federal, State and Local regulatory standards.

Location: 4100 Garden City Dr Hyattsville, MD 20785

What you’ll do:


* Conduct periodic inspections of vehicles and equipment being used for service throughout the term of the contract.

Such inspections may be conducted at the paratransit operating facility, WMATA main facility, during the provision of service, or at another time and location as stipulated by WMATA


* Will review vehicle files for inspection to ensure that required maintenance activities are being completed appropriately


* Performs scheduled and random visits (local travel) to required facilities to verify level of service and provider adherence to contract standards


* Perform onsite visits and street observations of current WMATA clients in the DC area


* Perform on street observations of providers’ vehicles, drivers and services


* Document on street observations and provide input to WMATA on both positive and negative findings


* Schedule facility and maintenance inspections


* Meet with the service provider to audit files and records, educate the contractor, and review any areas of deficiency


* Plan and document deficiencies and provide follow up reports to management on a regular basis

What you’ll need:

Experience, Education & Certifications:



* High school degree or equivalent


* Must possess a valid driver’s license

Skills:


* Strong interpersonal and supervisory skills


* Knowledge of appropriate maintenance processes


* Ability to work independently with minimal supervision


* Self-motivation and superior time management skills


* Knowledge of, or ability to learn Microsoft Outlook, Word, Excel and Trapeze


* Proven experience dealing with conflict management and resolution


* Willingness and ability to travel locally within the DC area 75+% of the time


* Valid/current driver’s license and a clean driving record


* Flexibility to work a variety of work schedule/hours


* Extensive knowledge of MetroAccess protocols


* Ability to maintain high level of confidentiality


* Regular Attendance

Even better if you have...


* Bachelor’s degree preferred


* 2 years of vehicle inspection experience preferred


* 2 years of facilities inspection experience preferred


* Prior audit experience and/or knowledge of Medicaid guidelines, preferred


* Knowledge of Paratransit guidelines, preferred

What’s in it for you:


* Health and Life Insurance Plans


* Dental and Vision Plans
...