It Director, Commercial

Job Description

We are looking for a strategic, hands-on IT Director to lead the transformation of our commercial IT systems within one of the fastest-growing business.

As we actively reshape our commercial operations and enhance the customer and autozoner experience, this role will be pivotal in driving technological change.

As Director of Software Development on the Commercial Engineering team, you will oversee multiple global engineering teams to build scalable applications, develop strong business acumen to align technology solutions with enterprise objectives, and collaborate across functional teams to deliver a seamless experience for customers and AutoZoners.

The ideal candidate will bring a solid background in IT application development, a practical leadership style, exceptional project management and communication skills, and a growth mindset to guide a team taking on expanding responsibilities.

Responsibilities

Leadership & Strategy


* Drive the development and execution of IT roadmap that supports commercial business operations while aligning with enterprise IT objectives.
Actively engage in business strategy discussions to understand evolving needs and strengthen team business acumen, ensuring delivery of innovative, cost-effective technology solutions aligned with industry trends.


* Collaborate with business stakeholders and IT partners to identify and implement opportunities for automation, quality improvements, cost optimization, and process efficiency.


* Provide strong leadership and mentorship to global IT teams by fostering professional growth through regular career conversations, while driving accountability and ownership at all levels-from individual contributors to managers-to ensure timely, high-quality software delivery.


* Build and maintain trusted relationships and networks across the organization to promote collaboration, negotiation and influence, balancing commercial priorities with enterprise goals.

Systems & Operations


* Lead upgrades and innovation for Commercial platform across store systems, pricing, rebates, notifications, marketing, order fulfillment, delivery routing, and in-store apps to provide a WOW customer experience


* Foster an SRE-first culture in software development by prioritizing stability, scalability, reliability, uptime, data integrity, business continuity, and disaster recovery throughout design and build phases to ensure a seamless run phase for IT systems.

Maintain integrated digital channels and commercial platforms to deliver optimal end-to-end customer experience
Security & Compliance


* Embed a Zero Trust security approach throughout the software development lifecycle (SDLC) to enforce secure coding practices and ensure compliance with PCI, NIST, GDPR, vulnerability management, and other data protection regulations in line with AutoZone's security standards.

Safeguard customer data and protect the AutoZone brand by maintaining strict adh...