Business Support Coordinator

Schneider Electric ranks in the Top 10 places to work in Australia and top 25 globally! We offer a flexible work environment enabling you to take control of how you get your work done.

We are global specialists in energy management and automation and our technologies ensure that Life Is On everywhere, for everyone at every moment.

The Opportunity:

We have a great opportunity for a highly resilient, energetic and adaptable Business Support Coordinator to join our national Field Service Planning Team.

Role offers Hybrid working flexibility, with time split between our smart Schneider office and your home set up!

Reporting to the National Service Planning Manager, you will provide internal support to the Field Services and Operations team and excellent service to our customers as you manage their various service requests.

Working with the local Service Managers, you will ensure the optimization of workforce planning.

About You:

As the ideal applicant, you will have:


* Experience in a similar workforce planning role


* Intermediate - advanced skills in the Microsoft Office suite of programs


* Proven experience in providing exceptional customer service


* A mature and calm approach in managing a large workload


* The ability to manage competing priorities in a fast paced and challenging environment


* The ability to meet service level KPI's


* Highly developed planning, time management and organizational skills

Whilst not essential, practical experience with SAP and ASTEA will be highly regarded.

Being highly driven and confident, you work equally well autonomously or as a member of a team; you prioritize your work and follow through to completion.

Your attention to detail is strong and you meet deadlines easily.

With excellent communication skills, you build great relationships and are comfortable and confident in dealing with diverse stakeholders.

Benefits of working for Schneider Electric;


* Flexibility at Work and Global Family Leave


* Discounts at major vendors such as Clipsal, JB-HiFi and Hoyts just to name a few through our employee rewards schemes


* Continuous training on Schneider products


* Exposure to a market leader in building management, optimisation and energy monitoring


* Global support at your fingertips


* Working in a well-balanced team and inclusive environment

At Schneider Electric, we are open, we value differences, we listen, we learn, connect, and collaborate with others.

We are proud to promote diversity, inclusion and work-life integration - we're a great place to work and are continually striving to be the best place to work, join us and see how!

All applicants must have working rights in Australia at the time of application and will be required to provide documented evidence if selected for interview.

Schneider Electric does not accept unsolicited resumes/candidate profiles from external agencies or suppliers via any method.

If any candidates are sub...