Orthopaedic Technology Specialist (OTS) - Sydney, Melbourne or Brisbane

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Sales Enablement

Job Sub Function:
Customer Success Management

Job Category:
Professional

All Job Posting Locations:
Eight Mile Plains, Queensland, Australia, North Ryde, New South Wales, Australia, Notting Hill,, Victoria, Australia

Job Description:

About Orthopaedics

Fuelled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalised treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedic surgeries? Ready to join a team that’s reimagining how we heal? Our Orthopaedics Teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Visit us at https://www.jnj.com/medtech to see how your unique talents will help patients on their journey to wellness.

The Opportunity

Predominantly a field-based role, the Orthopaedic Technology Specialist is primarily responsible for a seamless onboarding, skills development, best-in-class customer experience, and will play a key role in elevating the proficiency of our internal teams and of our Surgeon customer base in the use of our technology platforms and core implant systems.

Key responsibilities include:


* Driving technology integration and accelerating the adoption of implant and technology solutions through strategic customer-first execution, supporting the onboarding of new Surgeons and identifying opportunities for Professional Education engagement


* Assessing and enhancing customer knowledge, techniques and workflow integration of our implant systems, and playing a key role in further driving market penetration, particularly in the robotics segment whilst ensuring optimal patient outcomes


* Assisting in the onboarding and building high performing sales and clinical teams through increased product knowledge, technology understanding and clinical application, and identifying skills/knowledge gaps in internal staff for targeted upskilling


* Championing customer experience excellence by ensuring smooth integration of new technologies, and providing specialist hyper care to existing Surgeon base who are facing technology or patient outcome challenges

About You
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