E-Commerce Key Account Manager

E-Commerce Key Account Manager

Job Description

Your Job 
You’re not the person who will settle for just any role.

Neither are we.

Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference.

Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands.

In this role, you’ll help us deliver better care for billions of people around the world.

It starts with YOU. 

About Us
Huggies®.

Scottex®.

Kleenex®.

Cottonelle®.

Scott®.

Kotex®.

Poise®.

Depend®.

Kimberly-Clark Professional®.

You already know our legendary brands—and so does the rest of the world.

In fact, millions of people use Kimberly-Clark products every day.

We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you. 

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact.

We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity.

It’s all here for you at Kimberly-Clark.

Led by Purpose.

Driven by You.

About You
As the E-Commerce Key Account Manager, you will lead the strategic growth of our business on Amazon and other e-commerce platforms.

In this pivotal role, you will be responsible for exploring, identifying and capturing category sales and share growth opportunities for Kimberly-Clark.

You will report to the Commercial Cluster Leader Enterprise Markets (EM) and you will be an individual contributor (no direct reports).

Location: we can offer a remote model for candidates already based in Lombardy, Italy.

YOUR KEY ACCOUNTABILITIES:

•    Exploring, identifying and pursuing Kimberly-Clark’s category share growth opportunities within Amazon and other e-commerce customers
•    Conducting negotiations with Amazon Vendor Managers and all counterparts, actively involving all e-commerce team 
•    Compiling the best possible Customer Plan based on identified growth opportunities and ensuring a proper execution of this Plan with the right assortment, promo and price 
•    Promoting the right stock level to fulfill customer need and give the right input in volume planning
•    Monitoring product rating and defining action plan when needed
•    Collaborating with internal functions and external agency to create specific media and search plan
•    Ensuring the right paper turnover and payment process between Kimberly-Clark and Amazon, involving all the functions to minimize claims, deduction and returns

WHAT WE NEED FROM YOU:

•    Previous experience working at Amazon or managing commercial relationships with Amazon as a key customer, including negotiation and strategic account management.

Experience with other e-commerce players is a strong plus
•    E...