Program Support Assistant I, Participant Care Mentor

Applications due by November 28, 2025

Goodwill of Colorado

    Job Description

 

Pay: $17/hour

This position is eligible for Daily Pay!  Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Work Schedule: Monday-Friday 7:30am-4pm

Full-Time position is eligible for Medical, Dental, Vision, Short Term Disability, Life/Accidental Death and Dismemberment, Flexible Spending Accounts, Long Term Disability, and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.

All employees may also make pre-tax or post-tax (Roth) contributions to our retirement plan – must be 18 years of age to participate.

JOB SUMMARY:

The Program Support Assistant I, Participant Care Mentor provides care to clients and administrative support to our Day Program serving participants with intellectual and developmental disabilities. 

ESSENTIAL FUNCTIONS:

Client Care:


* The Participant Care Mentor is a dynamic member of our Day Program team, assisting in the implementation of individualized plans by providing positive assistance and guidance.

The Participant Care Mentor active in participant activities of daily living during day program, such as client arrival and departure, participant schedules, supervision levels, protocols, community outings, and ensuring safety throughout the facility and in the community.  


* The Participant Care Mentor demonstrates empathy and concern for individuals with developmental and physical disabilities and has a passion for working to maximize their independence and growth.

Administrative Support - Processing, Tracking, and Reporting:


* The Participant Care Mentor performs administrative clerical duties including, but not limited to, accurate and timely documentation of client goals and behaviors (if applicable) in their daily log notes entries.

Relationship Management: 


* The Participant Care Mentor responds to special requests, shows flexibility, professional attitude, and communication, deals calmly with non-routine situations, and works cooperatively and effectively within a Team.

The Participant Care Mentor interacts effectively and professionally with care givers, community agencies, stakeholders, and clients as representatives of Goodwill of Colorado.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education: 


* A High School diploma or equivalent is preferred.

Experience:


* Clerical, computer, and customer service experience is preferred.

Proficiency in computer u...