Conference & Events Operations Manager

Conference & Events Operations Manager

At voco™ Kirkton Park, we’re all about warm, thoughtful and unstuffy hospitality — the kind that makes every event feel effortless.

We’re now looking for an experienced Conference & Events Operations Manager to lead our C&E operations and deliver exceptional experiences across weddings, conferences, meetings and social events.

About the Role

You’ll oversee the full Conference & Events operation, ensuring seamless delivery, strong financial performance, and a motivated, high-engagement team.

Working closely with internal departments, you’ll create an environment where colleagues thrive and guests leave delighted.

What You’ll Do



* Lead day-to-day C&E operations and event execution


* Run team briefings, training and coaching


* Ensure exceptional guest service and manage VIP needs


* Oversee rostering, payroll compliance and labour planning


* Maintain high standards across event spaces, BOH and FOH


* Build strong cross-departmental relationships


* Review guest feedback and drive continuous improvement


* Support safety, hazard management and operational compliance

What We’re Looking For



* Full working rights in Australia


* Tertiary qualification in Hospitality, Events or similar


* 3+ years’ experience managing C&E or hotel operations


* Strong leadership skills with a passion for developing teams


* Financial and budget management capability


* Excellent communication, organisation and time-management skills


* Valid NSW RSA + First Aid


* Ability to work a flexible roster including evenings/weekends

Why You’ll Love It Here



* Stunning Hunter Valley location


* Global hotel discounts across 6,000+ IHG hotels


* A supportive culture with real career growth


* Work with a passionate team who love what they do