Sr. Engineer Cloud Operations

Description & Requirements

The Sr.

Cloud Engineer is a hands-on position that requires the ability to plan, design, and implement technical cloud solutions.

You will help combine software and systems to develop creative engineering solutions for streamlined operations.

Much of our support focuses on optimizing legacy systems, deploying new infrastructure and cloud services, and reducing work through automation of legacy processes.

You will join a dedicated team of professionals with a diverse set of experiences and skills.

In this environment, you will take a hands-on lead for the dedicated support team, supported by a larger matrixed IT organization.

This is a remote position.

Essential Duties and Responsibilities

- Work with development teams throughout the software life cycle ensuring sustainable software releases.

- Perform hands on management of cloud infrastructure and automation tools.

- Document cloud architecture, security measures, and participate in client audits.

- May provide guidance, coaching, and training to other employees within job area on automation technologies, and collaborate with other cloud support teams that support the overall organization.

- Serve as the primary technical point of contact for all cloud services consumed by the business.

- Lead performance testing, chaos engineering, and remediation efforts for continual improvement.

Job-Specific Essential Duties and Responsibilities:

- Embrace and advocate a DevOps mindset

- Troubleshoot major incidents, facilitate blameless post-mortem RCA documentation

- Work with development teams throughout the software life cycle ensuring sustainable software releases

- Perform analytics on previous incidents and usage patterns to better predict issues and take proactive corrective action

- Build and drive adoption for greater reliability, resiliency, and scalability of our production applications, while maintaining a cost conscience approach

- Lead and participate in performance tests; identify bottlenecks, opportunities for optimization, and capacity demands

- Lead and participate in disaster recovery tests for the environments you manage

- Perform hands on management of cloud infrastructure and automation tools

- Document cloud architecture, security measures, and participate in client audits

- Mentor and train other members of the dedicated DevOps team and collaborate with other cloud support teams that support the overall organization

- Understanding cloud security best practices and work with security teams to design

and implement a security plan

- Serve as a technical point of contact for all cloud services consumed by the team, and communicate any new enterprise standards or best practices to be adopted by the DevOps teams

- Participate in the 24x7 support coverage as needed

Critical Soft Skills:

- Excellent interpersonal skills to interact with customers, peers, and executives

- Excellent organization and communication skills, both written an...