Administrative Technician

The Administrative Technician provides a variety of administrative support functions for the Business Services Office in the Community Services Department.

This role serves internal staff and the public across multiple divisions, including Parks, Recreation, Open Space, Golf, and Library.

The Administrative Technician performs a wide range of routine and technical administrative tasks such as document preparation, public communication, financial recordkeeping, meeting coordination, and posting digital content.

TYPICAL QUALIFICATIONS:

KNOWLEDGE: Knowledge of standard office procedures, equipment, and administrative practices.

Knowledge of financial processing methods such as invoicing, account reconciliation, and data entry.

Familiarity with website content management and digital accessibility standards is desirable.

SKILLS: Strong attention to detail with the ability to ensure accuracy in records, reports, and financial entries.

Skill in the use of Microsoft Office applications (Word, Excel, Outlook) and the ability to learn and use other City systems and platforms.

Strong customer service orientation and the ability to handle challenging interactions with tact and courtesy.

ABILITIES: Ability to communicate effectively both verbally and in writing with a diverse range of individuals.

Ability to prioritize tasks, manage time effectively, and meet deadlines in a fast-paced environment.

Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.

Ability to work independently and as part of a team with professionalism and adaptability.

TRAINING: High School Diploma or equivalent required, with additional education at the college level preferred.

EXPERIENCE: One (1) to three (3) years general administrative and customer service experience required; or any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills and abilities to perform the essential functions of the job.

Experience in local government is desired.

ESSENTIAL FUNCTIONS: The following duties are illustrative only and are not intended to be all inclusive:


* Prepares, edits, and processes forms, correspondence, records, and reports; verifies materials for accuracy, completeness, and adherence to established standards.


* Responds to inquiries from residents by phone or online; refers calls or messages to appropriate staff; provides information regarding policies, procedures, and services.


* Arranges and attends meetings; organizes and maintains records; prepares and distributes meeting minutes.


* Performs financial support functions such as verifying, posting, and recording payments; assists with billing, invoices, deposits, and account discrepancies.


* Updates and posts content on the City's website and other platforms; ensures digital accessibility and compliance with standards; provides website support to Department staff.


* Assists st...