Associate Manager Culinary Experience

Associate Manager Culinary Experience

Location: San Antonio, TX / Exempt 

  

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert.  It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community.

SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.    

  

We know that our people are our greatest asset as an organization.

We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.   

  

The Associate Manager Culinary Experience serves as a liaison between the organization and its food & beverage partner, ensuring that all general concessions deliver a cohesive, high-quality culinary experience for fans and guests at all Frost Bank Center and Toyota Field events, while staying within budget parameters.

This role oversees menu board accuracy, operational readiness, quality control, and service excellence, working collaboratively with culinary, operations, maintenance, and marketing teams to maintain the highest standards of hospitality and event execution.

The Associate Manager is primarily focused on the Frost Bank Center General Concessions spaces and Toyota Field food and beverage partners and their operational obligations.

 

  

What You’ll Do: 

Food & Beverage Operations:


* Partner with Aramark's Assistant General Manager, Concessions Managers, and Concessions Chef to ensure all concession areas are fully operational for each event, maintaining standards for food quality, temperature, presentation, staffing, menu boards, and signage. 


* Collaborate with the Concessions Chef to plan and deliver seasonal, specialty, and culinary residency program offerings.


* Oversee operations in the Family Room, Media Dining, and Owners Suite during Spurs games, ensuring service standards, allergy labeling, and staff readiness.


* Responsible for all catering event bookings to include collaboration with clients, providing quotes, ensuring payment arrangements are coordinated.


* Support the Catering Manager in ensuring all catering events are properly set and operational prior to starting times.

Operations & Maintenance:


* Develop and implement processes and procedures for the routine cleaning and maintenance of all general concession spaces and equipment.


* Conduct food quality walks during events to monitor presentation, temperature, and consistency, addressing any deficiencies immediately. 


* Perform monthly venue walks with partner leadership to assess operational readin...