Recovery Support Staff

Our vast array of services - educational, employment, vocational, residential, habilitative, and behavioral health - are delivered through a network of national and international affiliates.

This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Job Description: In this role, the Recovery Support Staff will ensure that an effective therapeutic milieu is maintained in agency programs.

This entails the completion of basic functions for monitoring client safety and welfare, ensuring adherence to medication regimens, as applicable, and providing contingent support in life skills, recreation and leisure activities, and crisis management.

The Recovery Support Staff may work in tandem with other program staff or alone on overnights, weekends, and holidaysSchedule: Full TimeLocation: Kennett Square, PAProgram: Community Residential Rehabilitation ProgramPay Rate: $17.50 an hourJob Functions:


* Maintain effective and efficient communication with the direct supervisor.


* Report to direct supervisor and other administrative staff as required, in a timely and comprehensive manner.


* Complete other responsibilities as assigned by the direct supervisor.


* Maintain personal compliance with all training requirements and personnel documentation standards.


* Complete all personally required trainings as per the Professional Development Plan.


* Submit to Human Resources on time, copies of all required documentation regarding degree, licenses, certifications, clearances, and form trainings.


* Possess knowledge of all laws, regulations, contractual requirements, and agency policies and procedures governing the services performed.


* Provide services as defined by the program description, best practice standards, and in full compliance with licensure standards.


* Utilize outcome data to evaluate own service delivery.


* Monitor the effectiveness of own service delivery based on outcome measures, including Quality of Life Inventory, consumer satisfaction surveys, and treatment/service reviews.


* Make changes to own service delivery to improve outcomes, as needed.


* Possess knowledge of Incident Management procedures and reporting protocols.


* Write internal Incident Reports and submit to the supervisor within 24 hours.


* Notify Incident Point Person immediately if the incident is reportable in HCSIS.


* Notify supervisor or on-call designee of all incidents in the prescribed timeframe.


* Establish and maintain effective working relationships with consumers, their families, community support service representatives, co-workers, and other agencies.


* Recognize program needs.


* Identify and report ways to improve facilities, including maintenance, safety, and supplies issues.


* Identify and report opportunities for recreational activities...