People Strategy & Operations Manager

People Strategy & Operations Manager 

Location: San Antonio, TX / Exempt 

  

At Spurs Sports & Entertainment (SS&E), we work in service of something bigger than ourselves. To us it is so much more than just a game or concert.  It takes all the members of our Spurs team to harness the power of sports and entertainment to create moments that excite, memories that endure, and connections that strengthen our community.

SS&E owns and operates the San Antonio Spurs (NBA), Austin Spurs (NBA G-League), and the San Antonio FC (USL), and manages day-to-day operations of the Frost Bank Center, Toyota Field, and STAR Complex.    

  

We know that our people are our greatest asset as an organization.

We aspire to provide our teams with meaningful work, to live our values - Integrity, Success & Caring – day-to-day in what we do and foster an inclusive culture for our 1K+ employee workforce.   

 

The People Strategy & Operations role serves as a strategic and operational driver within the People & Culture team, responsible for developing, implementing, and managing initiatives that align to the organization’s business objectives.

This role is a connector across P&C Business Partners and Centers of Excellence, Finance, and cross-functional stakeholders.

This position combines elements of project management, strategic planning, operational design, and change management, ensuring that P&C runs efficiently and work is aligned to key initiatives.

What You’ll Do: 
Strategic & Operational Leadership


* Support the CHRO in translating P&C strategic priorities into actionable work plans aligned to business goals -- tracking progress and delivery against key milestones.


* Reviews current P&C initiatives and strategically scans the function and broader business for process and delivery improvements.

Conduct analysis to identify organizational gaps, strengths, and weaknesses.


* Evaluate and redesign P&C workflows to increase efficiency and effectiveness.

Identify opportunities to simplify, standardize, and improve department and cross-departmental processes for greater efficiency and consistency.


* Leads multiple P&C projects simultaneously, defining scope, objectives, and deliverables.

Develops and implements P&C project plans, timelines, budgets, and resource allocations.

Ensure new or revised P&C initiatives are executed on time, within scope, meet success criteria, and drive continuous improvement.


* Coordinates P&C initiatives across teams including P&C Business Partners, P&C Centers of Excellence, Finance, and other key stakeholders to ensure smooth project delivery.

Facilitates seamless collaboration, manages expectations, and ensures transparent communication.

Monitors project progress, manages risks, and escalates issues as needed.


* Create and maintain the People & Culture playbook, documenting standard operating procedures (SOPs) and ways of working to ensure consistency, scalability, a...